UK Contact Centre Professionals Vote Noetica Synthesys as a Top Ten Call Centre Technology of 2009

Readers of Call Centre Helper vote for the latest version of the multi-channel contact centre software solution

Noetica, a provider of agile customer interaction management (CIM) solutions for the contact centre, today announces that Synthesys^TM version 4.1 has been recognised as a Top Ten Call Centre Technology of 2009. The award is based on votes from readers of the UK’s leading online weekly magazine for contact centre professionals, Call Centre Helper (www.callcentrehelper.com). For further information and interviews, please contact noeticapr@mccint.com