Wednesday, 26 September 2007

Press Release: Gentoo Group Chooses Plasmanet To Engage Customer Service Agents

...Collaborative Internal Communication Tool Distributes Information Across The Customer Services Centre Improving Agent Performance And Motivation...

Plasmanet, a communication software consultancy, today announced that it is working with Gentoo Group, as part of the housing group’s two-stage internal communications strategy. Plasmanet’s visual tool for collaborative internal communications will ensure all customer services centre agents and supervisors are engaged and informed with KPI data, call statistics and important business information.

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