Monday, 13 November 2006

Press Release: Capscan Ensures Rail Europe Reaches Its Destination With Accurate Address Data Capture

... Matchcode Data Capture Improves Data Accuracy And Call Duration At Leading Rail Ticket Supplier’s UK Call Centre...

Capscan, a leading supplier of international address management solutions and data integrity services, today announced that Rail Europe has selected Matchcode Data Capture for use in its 100-seat ticket sales call centre in Kings Hill, Kent. It will enable call centre agents to dramatically reduce call handling times and improve data accuracy by quickly and precisely capturing customers’ addresses during the ticket sales process.

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