Tuesday, 5 February 2008

Noetica Responds To Growth Of Home-Based Agents And Increasingly Distributed Contact Centres With Launch of Synthesys.NET 2.2

Noetica, the customer interaction management (CIM) software provider, today announced the availability of Synthesys.NETä 2.2. The latest version of its web-application delivers contact centres with improved outbound campaign management, CTI and CRM capabilities, greater back-office integration with third party applications including web services, supported by a proactive System Health Monitor.

For interviews and screenshots, please contact noeticapr@mccint.com
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