Tuesday, 24 April 2007

Press Release: ROCKETUK.COM Implements Avaya Technology To Improve Performance At Optimax Call Centres


...Avaya IP Office Solution Including Compact Contact Centre and VCM Integrates Inbound and Outbound Call Centres and Improves Performance Monitoring...

ROCKETUK.COM, the contact centre specialists, today announced the installation of an Avaya IP Office and Compact Contact Centre solution for the UK’s number one providers of laser eye treatment, Optimax. Implemented at its inbound call centre in Newcastle and new outbound call centre in Peterborough, the system delivers improved telephony capabilities and performance monitoring.

...For further information please contact rocketpr@mccint.com...
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