Wednesday, 18 June 2008

Press release: Noetica Expands SYNTHESYS With Launch Of Standalone Predictive Dialler

All The Benefits Of Noetica’s Patented Script Aware Predictive Dialler Without The Requirement For A Telephone Switch...

Noetica today announced the addition of new standalone predictive dialler functionality to its SYNTHESYS contact centre software. The dialler includes Noetica’s patented Script Aware technology to ensure high agent utilisation and optimised silent call rates in compliance with industry regulations. It also boasts preview and progressive (power-dialling), as well as voice recording integrated with SYNTHESYS CRM functionality.

For further info and interviews, please contact noeticapr@mccint.com
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