Customer Relationship Management Technology Breaks Out Of The Call Centre
dhc, provider of integrated software solutions today announces its research into the main reasons SME businesses in the UK are choosing to invest in CRM (Customer Relationship Management) technology. The results indicate that business-to-consumer and business-to-business organisations are seeing considerable benefits across multiple departments, far beyond that of traditional customer service and call centre deployments.
For more information on dhc, interviews or images, please contact dhc's press office on dhcpr@mccint.com.
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