Real-time lead information directly channelled into the contact centre...
Noetica, a provider of agile customer interaction management (CIM) solutions for the contact centre, today launches a software tool that enables insurance companies and financial service providers to directly import leads from price comparison websites in real-time, reducing the time from enquiry to contact and improving lead conversion. The new Web Transfer Service module is part of Noetica SYNTHESYS - a complete contact centre software platform.
For further information, please contact NoeticaPR@mccint.com
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