Enterprise data and social media content combined to give comprehensive customer view
Exalead, a global leader of information access solutions and search-based applications for the enterprise and on the web, today announced that Jaspersoft, creator of the world’s most widely used business intelligence software, has significantly improved its customer support efficiency with Exalead CloudView.
Jaspersoft is the fastest growing BI software company and serves a vast, diverse customer community. It recently announced that its software has been downloaded more than 10 million times and that it has more than 125,000 registered community members in more than 150 countries. This growth has created new challenges for Jaspersoft’s support organisation.
Jaspersoft evaluated Google Enterprise Search and open source Solr before choosing Exalead.
1 comment:
The association has indeed been quite beneficial for the company's growth. Search applications have always been in demand whether it is open source or commercial. Even I recently tried an open source search platform Solr which is known for it's advanced searching & indexing capabilities.I reviewed Solr's reference guide(http://www.lucidimagination.com/Downloads/LucidWorks-for-Solr/Reference-Guide ) and found it useful for concept insights.
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