...Stand E37, 26th – 27th September 2007, NEC Birmingham...
Plasmanet, a communication software consultancy, today announced that it is launching the Intelligence Engine on stand E37 at Call Centre Expo, 26th and 27th September at the NEC in Birmingham. Visitors will learn how raw key performance indicators (KPI) data and important business intelligence can be integrated into a single interface and distributed across the contact centre, ensuring agents are engaged, adhere to business process best practise and are fully-informed and quality-focused.
For further information or to schedule a briefing with Plasmanet at Call Centre Expo, please contact plasmanetpr@mccint.com
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